Privacy Policy

Last updated: August 1, 2026 · Applies to alphovia.com and Alphovia's messaging agents

Who we are

Alphovia ("we") is an AI automation agency. This policy covers our website at alphovia.com, our booking system, and our AI assistant ("Momo") on our website chat and, where connected, on messaging platforms such as Facebook Messenger and Instagram.

What we collect

• Booking details you provide: name, email address, company name, timezone, and what you tell us about your project — used to schedule and prepare for your call.
• Conversation content: messages you send to our AI assistant on our website or messaging channels, used to answer you and, if you ask, to book a meeting.
• Basic technical data: standard server logs (IP address, request time) used for security and rate limiting.

We do not sell personal information, and we do not use advertising trackers on this site.

How AI processing works

Messages sent to our assistant are processed by third-party AI providers (such as OpenAI) to generate replies. Conversation content is transmitted to those providers for that purpose only. Do not share sensitive information (passwords, payment card numbers, health details) in chat — the assistant will never ask for them.

Calendar and meeting data

When you book a call, we create a Google Calendar event with the details you provided and send you an invitation by email. If you correct or cancel a booking through the assistant, the event is updated or removed and attendees are notified.

Messaging platforms

If you message us on Facebook Messenger or Instagram, we receive your message and public profile identifiers from Meta in order to reply. Meta's own data practices are governed by Meta's privacy policy. We do not post on your behalf and we do not access your friends, followers, or other account data.

Retention

Booking records live in our calendar for business record-keeping. Chat conversations on messaging platforms are retained only as needed to keep conversational context and for service quality. Usage metering stores counts and token totals, not message content.

Your rights (including California residents)

You can ask us to access, correct, or delete personal information we hold about you. California residents have these rights under the CCPA, along with the right to know what categories of information we collect (listed above) and the right not to be discriminated against for exercising them. We honor deletion requests for chat and booking data. To exercise any right, email us and we will respond within 30 days.

Contact

Privacy questions or requests: hello@alphovia.com

Changes

If this policy changes, the date above changes with it. Material changes will be noted on this page.